Return & Exchange Policy

At Maharaja Sons, we want you to be satisfied with your purchase. If you receive a product that has an issue, please contact us so our team can assist you.

1. Eligibility for Returns

A return or exchange may be accepted when:

• The product is damaged or defective upon delivery.

• You received the wrong product.

• The product received is significantly different from what was ordered.

• The item meets any specific return conditions mentioned on its product page.

Products must generally be unused, in their original condition, and with original packaging where applicable.

2. Return & Exchange Time

Please contact us within [7 days] of receiving your order if you wish to request a return or exchange.

Requests made after this period may not be accepted.

3. Items That Cannot Be Returned

For hygiene, safety, or other business reasons, certain products may not be eligible for return or exchange. These may include:

• Used or opened products

• Products damaged after delivery due to customer handling

• Products without original packaging, where packaging is required

• Items specifically marked as non-returnable

• Products that have been altered or modified

4. How to Request a Return or Exchange

To request a return or exchange, please contact our customer support team and provide:

• Your order number

• Your name and contact details

• Reason for the return or exchange

• Photos or videos showing the issue, where applicable

Our team will review your request and provide the next steps.

5. Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact us as soon as possible with clear photos or videos of the package and product.

We will review the issue and, where applicable, arrange a replacement or another suitable solution.

6. Return Shipping

Return shipping arrangements may depend on the reason for the return.

If the return is due to a damaged, defective, or incorrect product, Maharaja Sons may cover the applicable return shipping cost after the issue has been verified.

For other approved returns, return shipping may be the customer's responsibility.

7. Refunds

Once an approved return is received and inspected, we will inform you whether the refund has been approved.

Approved refunds will be processed using the applicable refund method. Processing time may vary depending on the payment method or financial institution.

8. Exchanges

If an exchange is approved, the replacement product will be arranged subject to availability. If the requested replacement is unavailable, we may offer an alternative solution.

9. Important Note

Please check your order carefully when it arrives. We recommend keeping the original packaging until you have confirmed that the product is correct and in good condition.

Need Help?

For questions regarding returns or exchanges, please contact us:

Maharaja Sons
Email: [Add Your Email Address]
Phone: [Add Your Phone Number]

We are committed to handling return and exchange requests fairly and providing the best possible customer experience.